Terms and Conditions​

Last Updated: August 2026

1. Who we are and what these terms cover. These Terms and Conditions are a binding agreement between you and BriTer Eyez, LLC, the maker of MoistureVue® (“MoistureVue,” “we,” “us”). They govern your use of moisturevue.com (the “Site”) and your purchase and use of our products. By using the Site or placing an order, you agree to these Terms, our Privacy Policy, and our Returns and Refunds Policy, which are part of this agreement. If you do not agree, please do not use the Site.

2. Eligibility. You must be at least 18 years old to make a purchase or create an account. By ordering, you confirm that you are 18 or older.

3. Our products are wellness products. MoistureVue is a wellness product manufactured and distributed by BriTer Eyez, LLC. Statements regarding MoistureVue have not been evaluated by the U.S. Food and Drug Administration. This product is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease, or any other ocular condition. Information provided on this Site and in associated materials is for general wellness and informational purposes only and does not constitute medical advice or a recommendation for any specific medical treatment.

4. Site content is not medical advice. The content provided by MoistureVue and BriTer Eyez, LLC, including without limitation website articles, emails, guides, surveys, podcasts, videos, social media posts, and community discussion, is for general informational and wellness purposes only. It is not medical advice, does not establish a doctor-patient relationship, and is not a substitute for professional diagnosis, treatment, or care. Always seek the advice of a qualified eye care professional or physician with any questions you may have regarding your eyes or any medical condition. Never disregard or delay seeking professional medical advice because of information obtained from MoistureVue.

5. Proper use and safety. MoistureVue is designed to attach to your existing glasses frames and is intended for stationary or low-activity use. By using the product, you agree to the following:

• Follow the step-by-step instructions for use (IFU) included in every box, including the cleaning and care guidance.
• Keep the product clean, and do not use a unit that is damaged, torn, or visibly worn.
• Do not use the product if you have an active eye infection, a recent eye injury, or recent eye surgery, unless your eye care professional says otherwise.
• Do not use the product while driving, biking, riding a motorcycle, or operating machinery, or during any activity requiring unobstructed vision or rapid visual response.
• Discontinue use immediately if you experience any change in vision, eye discomfort, irritation, pain, or redness, and consult an eye care professional.

You understand that comfort and fit vary by individual, and you assume responsibility for using the product as directed.

6. Orders, payment, and pricing. All orders are subject to availability and confirmation of payment. Prices and any discounts are as displayed at checkout at the time of purchase. We reserve the right to refuse or cancel any order, limit quantities, correct pricing errors, and modify or discontinue products. If we cancel an order after you have been charged, we will refund the full amount.

7. Shipping. Shipping times are estimates and may vary based on location, carrier, and external factors. We are not responsible for delays caused by carriers, packages lost or stolen after confirmed delivery, or incorrect shipping information provided by the customer. If your order arrives damaged, contact us and we will make it right; see our Returns and Refunds Policy.

8. Returns and refunds. Purchases are covered by our 30-day return policy. The full policy, including how to start a return, is in our Returns and Refunds Policy, which is part of these Terms.

9. Intellectual property. All content on the Site, including text, images, graphics, logos, product design, and the underlying code, is the property of BriTer Eyez, LLC or its licensors and is protected by copyright, trademark, patent, and other intellectual property laws. We grant you a limited, revocable, non-exclusive license to access the Site for personal, non-commercial use. You may not copy, reproduce, distribute, or create derivative works from Site content without our prior written permission. Patent and trademark notices are on our Intellectual Property page.

10. Customer stories and reviews. Customer testimonials, reviews, and stories presented by MoistureVue reflect the individual experiences of the persons providing them and are not necessarily representative of the experiences of all users. Results and comfort levels vary based on factors including but not limited to product fit, individual physiology, environmental conditions, and consistency of use. MoistureVue does not guarantee specific outcomes.

11. Content you submit. If you post or submit content to the Site or our community spaces (such as comments, reviews, ratings, or photos), it reflects your views, not ours. You grant BriTer Eyez, LLC a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content in connection with our business, consistent with our Privacy Policy and, for testimonials, only with the permission practices described there. We do not verify and are not responsible for user-generated content, and we reserve the right to moderate, edit, or remove it at our discretion. Community content is not medical advice.

12. Third-party links and services. The Site may link to third-party websites or content, including scientific references. We provide these for convenience and do not endorse or control them. If we ever use affiliate links, we will disclose that clearly where the links appear.

13. Forward-looking statements. Certain statements on the Site, including statements regarding planned product launches, partnership development, and business plans, are forward-looking. They reflect current expectations and assumptions and are subject to risks, uncertainties, and changes in circumstances. Actual outcomes may differ. We undertake no obligation to update forward-looking statements except as required by law.

14. Disclaimer of warranties. The Site and our products are provided “as is” and “as available.” To the fullest extent permitted by law, BriTer Eyez, LLC disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the product will fit every glasses frame or suit every user. Some states do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Nothing in these Terms limits any warranty or right that cannot be limited under applicable law.

15. Limitation of liability. To the fullest extent permitted by law, BriTer Eyez, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for damages arising from improper use of the product, use contrary to the instructions for use or Section 5 above, or compatibility issues with specific eyewear. To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms or the product is limited to the amount you paid for the product giving rise to the claim. Some states do not allow certain limitations of liability, so some of the above limitations may not apply to you.

16. Indemnification. You agree to indemnify and hold harmless BriTer Eyez, LLC and its officers, employees, and agents from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your misuse of the Site or products.

17.1 Governing Law and Disputes. These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Any dispute arising out of, or relating to these Terms, the Site, or our products will be brought exclusively in the state or federal courts located in Erie County, New York, and you consent to their jurisdiction.

17.2 Informal resolution first. Before commencing any arbitration or court proceeding, you agree to first contact us at support@moisturevue.com and provide a written description of the dispute and your contact information. You and BriTer Eyez, LLC will attempt in good faith to resolve the dispute for a period of 30 days after receipt of the notice. Only if the dispute is not resolved within that period may either party commence arbitration or a court proceeding.

17.3 Binding arbitration. YOU AND BRITER EYEZ, LLC ARE AGREEING TO GIVE UP THE RIGHT TO LITIGATE CLAIMS IN COURT OR BEFORE A JURY, AND TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. Except for the informal-resolution step above, any claim, dispute, or controversy between you and us arising from or relating in any way to the Site, the products, or these Terms (whether in contract, tort, statute, or otherwise) will be resolved exclusively and finally by binding arbitration administered by the American Arbitration Association (the “AAA”) under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The seat of the arbitration will be Erie County, New York; the location of any in-person hearing will be determined under the AAA Consumer Arbitration Rules. Notwithstanding this Section 17.3, either you or BriTer Eyez, LLC may instead bring an individual claim in a small-claims court of competent jurisdiction, so long as the claim qualifies and remains in that court. You and BriTer Eyez LLC agree to amend this provision insofar as is necessary to comply with AAA.

17.4 Class-action waiver. YOU AND BRITER EYEZ, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any class or representative proceeding. Any challenge to the enforceability of this class-action waiver may be raised only in a court of competent jurisdiction, not before the arbitrator. If this class-action waiver is found unenforceable as to any claim, that claim will proceed in court, but the remainder of Section 17.3 will remain in effect for all other claims.

18. Force Majeure. We will not be liable or responsible for any failure or delay in performing our obligations when and to the extent caused by events beyond our reasonable control, including acts of God; flood, fire, earthquake, pandemic, epidemic, or explosion; war, terrorism, riot, or civil unrest; government order or action; embargoes; national or regional emergency; strikes or labor disturbances; and telecommunication, power, carrier, or supply-chain failures.

19. Assignment. You may not transfer any of your rights or delegate any of your obligations under these Terms without prior written consent, and any purported assignment in violation of this Section is void. We may assign these Terms, in whole or in part, to any successor or affiliate, including in connection with a merger, acquisition, or sale of assets.

20. No Waiver. Our failure to enforce any right or provision of these Terms will not be a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of BriTer Eyez, LLC to be effective.

21. Changes to these Terms. We may update these Terms from time to time. The current version will always be posted on this page with the date the last update was made.

22. Severability and entire agreement. If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. These Terms, together with the Privacy Policy and the Returns and Refunds Policy, are the entire agreement between you and BriTer Eyez, LLC regarding the Site and our products.

23. Contact. Questions about these Terms: support@moisturevue.com. We respond within 1 to 2 business days.

Mailing address:
BriTer Eyez, LLC
3380 Sheridan Drive #231
Amherst, NY 14226
USA