Our Commitment To You
Privacy Policy
What we collect, how we use it, and the choices you have.
Effective: April 2026
Updated: July 2026
This policy describes how BriTer Eyez, LLC, the maker of MoistureVue™ (“MoistureVue,” “we,” “us”), collects, uses, and protects your personal information when you visit moisturevue.com, take one of our quizzes, subscribe to our emails, or buy our products.
Questions are always welcome at support@moisturevue.com.
Information We Collect
Information you give us:
- Name, email address, and contact details
- Shipping and billing information. Payments are handled by our payment processor; we never see or store your full card number.
- Purchase and subscription history
- Responses you submit through quizzes, surveys, polls, and feedback forms
- Messages you send us, including support requests and replies to our emails
Information collected automatically:
- Website usage data such as pages visited, device and browser type, and approximate location, collected through cookies and similar technologies. See Cookies and Tracking below.
How We Use Your Information
- To process orders, manage subscriptions, and deliver products
- To respond to you and provide customer support
- To send you the content you signed up for, such as quiz results, our guide, and our newsletter
- To improve our website, products, and content
- For marketing, only where you have opted in, and every marketing email includes an unsubscribe link
Interactive Content and Anonymized Use
From time to time, we offer quizzes, surveys, polls, feedback forms, and other interactive content. When you complete one of these, we collect the responses you provide along with any contact information you share.
By submitting your responses, you agree to the following uses:
- To deliver the value we promised at the start, such as your profile result, your guide, your content recommendation, and so on
- To personalize the content we send you directly
- To improve our products and the experience
- To better understand the communities we serve and inform our content and educational materials, using your responses in anonymized form, with all personally identifying information removed
We do not sell your responses, identified or anonymized, to third parties.
You can request that your responses be excluded from any future anonymized use at any time by emailing support@moisturevue.com. Note that any anonymized use already in progress cannot be reversed, since by definition the data is no longer linked to you.
Cookies and Tracking
Our website uses cookies and similar technologies to make the site work, remember your preferences, measure site performance, for example Google Analytics, and support our advertising.
When you first visit, our cookie banner lets you accept or decline non-essential cookies, and you can change your choices at any time through the banner’s preferences panel or your browser settings. Disabling cookies may affect site functionality.
Selling and Sharing
We do not sell your personal information for money. Like most websites, we work with advertising and analytics partners whose cookies and similar tools may collect information about your browsing on our site to measure and improve our advertising. You can opt out of these through the cookie banner at any time.
Service Providers
We share personal information with companies that help us run the business, and only for that purpose: payment processing, order fulfillment and shipping, email delivery, quiz and survey hosting, website analytics, and advertising.
These providers process your information under contractual obligations and our instructions, and we remain responsible for the personal information we entrust to them.
Your Choices and Rights
- Unsubscribe from marketing email at any time using the link in any message
- Manage cookies through the banner or your browser
- Request access to, correction of, or deletion of your personal information by emailing support@moisturevue.com; we will respond within a reasonable time and verify your identity before acting
- Request exclusion from anonymized interactive-content use, as described above
Data Retention
We keep personal information only as long as we need it for the purposes above, including legal, tax, and accounting requirements, and then delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect what you share with us.
Children
Our site and products are intended for adults, and you must be 18 or older to purchase. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
Where We Operate
MoistureVue serves customers in the United States, and your information is processed in the United States.
Changes to This Policy
We may update this policy from time to time. The current version will always be posted here with its effective date, and we will notify subscribers by email of material changes.
Contact
Email: support@moisturevue.com. We respond within 1 to 2 business days.
Mailing address:
BriTer Eyez, LLC
56 Fairlawn Dr
Buffalo, NY 14226-3422
USA
More Policies
See our Terms and Conditions, Intellectual Property Policy, as well as our Refund Policies below.